- S.I. Thermocontrol has as top priority getting that our services and products satisfy the needs and expectations of our clients.
- S.I. Thermocontrol make commitments of all our company the importance of accomplish the requirements of our clients as well as the legal requirements and regulations affecting to the product.
- S.I. Thermocontrol will assign human resources and materials, including technical needed resources, to guarantee services and products quality.
- S.I. Thermocontrol will propose and carry out corrective actions we deem appropriate to avoid appearance of external and internal problems and we will stimulate any preventive action to get a continuous improvement of our system. We will plan and comply internal audit programs about the quality system elements.
- S.I. Thermocontrol will guide our quality system to match with the model quality assurance of the standard UNE-EN-ISO 9001:2008 “Quality Management System. Requirements”.
- S.I. Thermocontrol will provide the formation and training of our staff, with internal and external resources, to improve the abilities in the environment of each job and to get a better technical knowledge and quality.
- S.I. Thermocontrol will attend all our client dissatisfactions manifested throughout complaints and/or claims.
- S.I. Thermocontrol establish the commitment “continuous improvement of the Quality Management System efficacy”.
In Alcora, 16th October 2001, S.I. Thermocontrol direction declare the present quality policy, establishing the obligatoriness of the fulfillment for all areas, ambits and staff that integrate the company.
- S.I. Thermocontrol works to get the environment impact minimization, generated by the activities developed in our installations, contributing with the sustainable development. The company is committed to:
Develop management methods to ensure the pollution prevention.
Promote the continuous improvement of any new process or modify the current processes with the objective to use the environment criterion.
Comply the current environment legislation, relevant to the activities completed in our installations and with other requirements that the company subscribes, related with the environment aspects.
Promote the culture of environment care between the staff.
In Alcora, 31st March 2006, S.I. Thermocontrol direction declare the present environment policy, establishing the obligatoriness of the fulfillment for all areas, ambits and staff that integrate the company.